SHIPPING INFORMATION
Once you have placed your order, your credit card will be charged for your items and appropriate shipping, and you will receive an email confirmation. Orders are shipped via UPS Ground with a flat rate of $15.00. If you require expedited shipping, please contact B. Ireland Bags (804) 240-8051 or email sales@birelandbags.com.
If item is in stock, the order will typically ship within 1-3 days from when the order is placed.
If an item is on back order, we will call or email you with an approximate ship date.
RETURN POLICY
All returned and exchanged items must be in original condition, unused and accompanied by a sales receipt. B. Ireland Bags will accept returns for full refund of items within 14 days of delivery of purchase. After 14 days from delivery, items can be exchanged for credit towards online purchases at B. Ireland Bags only. Shipping and handling charges will not be refunded or credited. The purchaser assumes all shipping, handling, and insurance costs.
Please send items for return or exchange to:
B. Ireland Bags
903 Baldwin Road
Richmond, VA 23229
(804) 240-8051
PRIVACY NOTICE
Our promise to you, our customer: birelandbags.com respects your privacy. We do not, and will not ever sell, rent or loan any identifiable information regarding our customers to any third party. Any information you share with us is held with the utmost care and security, and will not be used in ways in which you have not agreed.
USE OF INFORMATION
Our Internet site is meant to be a service to you, and we respect your privacy. In order to provide you with the best products, timely information and quality customer service, we record a variety of information from your visit to our site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are name, address, email address, phone number. Birelandbags.com does not maintain individual credit card information beyond the processing of individual orders. This information is not maintained in any database. When you purchase products from birelandbags.com, we do reserve the right to communicate with you via e-mail regarding your purchase.
